1.Can you provide drawing design service?
Yes, we have professional HVAC engineer to help you better design the entire project of FCU application, area/length of air duct and give more appropriate and optimized solutions.
2.Can you provide installation accessories along with equipment?
Yes, of course. This is one of our standard services, we can calculate and quote you needed FCU installation accessories which include corrugated pipe, Y strainer, gate valve/ball valve, electric two/three-way valve, wired controller, etc. Note: most of our customer prefer to ship units and installation materials together as one shipment, we are professional to do that with good package method.
3.Could you please provide customized services?
FCU product has optional function as below which can better satisfy your different project needed: a.Wet film humidification b.Control box c.Multiple filter grade d.Heating coil e.Oil mist filter.
4.What is your delivery time?
For the standard unit, about 35-40days.
5.What is your FCU guarantee?
Our products has strict quality control, lifespan for proper use can be 5-10 years. Also we provide 1% free spare parts for your maintenance and aftersales services. 6.Do you have technical support? We have professional technical team to answer technical question at 24x7, also have detailed user manual contain in the goods package.
7.Would you help me to manage the transportation to my country?
Yes, our professional logistic team will help you to arrange cost effective shipping service to get you fast shipment with less cost.
8.How can I trust your company?
We are one of the best professional HVAC solution suppliers in China with more than 10years experience, also we are authorized agent for some reputed brands such as Dunham-Bush(a USA brand with 126 years) and TICA Climate (a Carrier holding company), you can verify us by any means, if needed we can also provide business references around your region as credibility testimonial materials.